Hello, if you find that your phone number has been registered or linked to an account, please contact customer service as soon as possible to confirm the process. Thank you for your support.

Dear user, account retrieval can be submitted by clicking on [Account Retrieval Appeal] on the webpage. If your account retrieval appeal review is not successful, you can consult customer service at [My Contact Customer Service].

Hello, you can change your phone number by logging into the website and clicking on 'My Phone Change Binding'. Reminder: If your current account is bound to a mobile phone number that cannot receive a SMS verification code, you can click on the "Unable to receive verification code" button at the bottom of the binding page and follow the prompts...